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Referral Program Terms

The terms that govern participation in the SahoLabs Referral Program.

Last updated: April 27, 2026

These Referral Program Terms and Conditions ("Terms") govern your participation in Saho Labs, Inc.'s ("SahoLabs," "we," "our," or "us") Referral Program (the "Program") and use of the related referral tools available on https://saholabs.com/referral-program and any related landing pages (the "Site"). SahoLabs provides operational intelligence software for Indian MSMEs.

BY CLICKING A BOX OR OTHERWISE INDICATING YOUR ACCEPTANCE TO THESE TERMS OR BY SUBMITTING A REFERRAL THROUGH THE SITE, YOU ("YOU") ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD OUR PRIVACY POLICY AND YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU DO NOT HAVE OUR PERMISSION TO PARTICIPATE IN THE PROGRAM OR USE THE SITE.

1. Accounts and Registration

To participate in the Program and use the Site, you may need to provide us with personal information, such as your name, email address, and other contact details. You agree that the information you provide is accurate, complete, and not misleading, and that you will keep it accurate and up to date at all times. Any information you submit to the Site will be processed in accordance with our Privacy Policy. During registration, you may be asked to create a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you believe your account is no longer secure, please notify us immediately at support@saholabs.com.

2. Eligibility

By accessing or using the Site or participating in the Program, you represent and warrant to us that:

  • (a) you are at least 18 years old;
  • (b) your access to and use of the Site and participation in the Program is in compliance with any and all applicable laws and regulations; and
  • (c) you are not a current employee, contractor, or agent of SahoLabs.

An individual who agrees to these Terms and meets all applicable eligibility requirements is an "Eligible Participant." You must be an Eligible Participant to be eligible for any Referral Payout.

3. Referrals

3.1 Referral Requirements

Prior to referring any prospective customer, you must obtain their consent. By submitting a referral through the Site or otherwise, you represent and warrant that you have provided all notices, and obtained all rights, consents, authorizations, and permissions, necessary to submit the referral to us and for us to contact the referred party, in each case, without violating or infringing applicable law.

Subject to these Terms, Eligible Participants will be eligible to receive a Referral Payout for each referral that meets all of the following criteria (a "Qualified Referral"):

  1. the Eligible Participant refers the individual or organization to SahoLabs through the Site or as otherwise specified by us;
  2. the referred party is not an existing lead in our system;
  3. SahoLabs determines, in its sole reasonable discretion, that the referred party is appropriate and meets the qualification criteria for the Program (e.g., the referred party's fit with SahoLabs's services); and
  4. the referred party becomes a paying customer within the timeframe communicated through the Site.

SahoLabs reserves the right, in its sole discretion, to determine the original lead source and may change the eligibility requirements for Qualified Referrals at any time. We have no obligation to proceed with any engagement with any referred party and have the sole right to determine the terms of any such engagement. We may reject any referred party in our discretion.

3.2 Referral Link Use and Conduct

You agree that your use of any referral link, referral code, or participation in the Program must be truthful, transparent, and non-misleading at all times. Without limiting any other obligations under these Terms, you agree that you will not, directly or indirectly:

  1. impersonate SahoLabs or any SahoLabs employee, contractor, or representative, or otherwise misrepresent your identity, role, or relationship with SahoLabs;
  2. hold yourself out as an agent, recruiter, representative, partner, or authorized spokesperson of SahoLabs, or suggest that you have authority to act on SahoLabs's behalf;
  3. make any promises, guarantees, or representations regarding pricing, customer onboarding, service outcomes, or future work with SahoLabs;
  4. engage in any deceptive, misleading, coercive, or unethical conduct in connection with referring parties, including pressuring referred parties, mischaracterizing SahoLabs's business, or using false or misleading statements to induce participation;
  5. use referral links to refer yourself; or
  6. use referral links in any manner that violates applicable law or these Terms, or that harms or could reasonably be expected to harm SahoLabs's reputation, goodwill, or relationships with referred parties or third parties.

SahoLabs reserves the right, in its sole discretion, to suspend or terminate your participation in the Program, invalidate any pending or unpaid Referral Payouts, and take any other action permitted by law or these Terms if SahoLabs determines that you have violated this section.

3.3 Referral Payouts

General. Eligible Participants will be eligible to receive a referral payout for a Qualified Referral as set forth herein (the "Referral Payout"). Referral Payout amounts and eligibility criteria will be communicated through the Site.

Payment Terms. The timing and manner of Referral Payouts made in connection with the Program are within our sole discretion and will be communicated through the Site. You are solely responsible for reporting and remitting all taxes in connection with any Referral Payouts.

Third-Party Payment Processor. Any Referral Payout will be made to you through third-party "Payment Processors" (e.g., Razorpay or Stripe) we utilize. You authorize us to share your account and transaction information with the Payment Processor. In order to receive your Referral Payout, you may need to create an account with the applicable Payment Processor, and you agree to be bound by the terms and conditions and privacy policies of the applicable Payment Processor.

4. Licenses

4.1 Limited License

Subject to your complete and ongoing compliance with these Terms, SahoLabs hereby grants you, solely for your personal use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site.

4.2 License Restrictions

Except and solely to the extent such a restriction is impermissible under applicable law, you may not:

  • (i) use the Site for any illegal purpose, fraudulent activity, or in violation of any local, state, national, or international law;
  • (ii) infringe, misappropriate, or violate any intellectual property rights in or to the Site, including by reproducing, distributing, publicly displaying, or publicly performing the Site and all materials thereon;
  • (iii) make modifications to the Site;
  • (iv) interfere with or circumvent any feature of the Site, including any security or access control mechanism, or interfere with a user's enjoyment of the Site;
  • (v) reverse engineer or otherwise attempt to discover the source code of the proprietary software powering any portion of the Site;
  • (vi) use the Site to develop new products and services (including for developing, training, or fine-tuning artificial intelligence and machine learning models) without our express written permission;
  • (vii) use, or permit or facilitate others to use, the Site by automated electronic processes, "robots," "spiders," "scrapers," "webcrawlers," or other computer programs that monitor, copy, or download data or other content found on or accessed through the Site, whether current or archival, or that automate submissions of referrals or other information through the Site; or
  • (viii) interfere with the operation of the Site, including by collecting personal information about another user or third party without consent or interfering with or disrupting any network, equipment, or server connected to or used to provide the Site.

5. Modification of These Terms

We reserve the right to change these Terms on a going-forward basis at any time. You agree to be bound by the most current version of these Terms each time you access or use the Site. Disputes arising under these Terms will be resolved in accordance with the version of these Terms that was in effect at the time the dispute arose.

6. Termination

We reserve the right to terminate your participation in the Program or access to the Site in our sole discretion at any time, without notice to you. We reserve the right to modify or discontinue the Program, in whole or in part, at any time, temporarily or permanently, without notice to you.

7. Indemnity

To the fullest extent permitted by law, you are responsible for your use of the Site, and you will defend and indemnify SahoLabs, its affiliates, and its and their officers, directors, employees, consultants, licensors, suppliers, and agents (together, the "SahoLabs Entities") from and against every claim brought by a third party against a SahoLabs Entity, and any related liability, damage, loss, and expense, including reasonable attorneys' fees and costs, arising out of or related to: (a) your unauthorized use of the Site; (b) your violation of any portion of these Terms or any applicable law or regulation; (c) your violation of any third-party right, including any intellectual property or other proprietary right or right of publicity, confidentiality, or privacy; or (d) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of the applicable claims.

8. Disclaimers; No Warranties

THE SITE IS PROVIDED "AS-IS" AND "AS-AVAILABLE" AND YOUR USE OF IT IS AT YOUR SOLE RISK. WE MAKE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE SITE'S OPERATION, FITNESS FOR A PARTICULAR PURPOSE, OR MERCHANTABILITY. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SITE OR SAHOLABS ENTITIES, OR ANY MATERIALS OR CONTENT MADE AVAILABLE THROUGH THE SITE, WILL CREATE ANY WARRANTY THAT IS NOT EXPRESSLY STATED IN THESE TERMS OR A SEPARATE WRITTEN AGREEMENT BETWEEN YOU AND SAHOLABS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE SAHOLABS ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR PARTICIPATION IN THE PROGRAM OR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, ANY PORTION OF THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY SAHOLABS ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE SAHOLABS ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO ACCESS OR USE ANY PORTION OF THE SITE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO ₹10,000 (or the equivalent of $100 USD, whichever is greater).

10. Miscellaneous

10.1 General Terms

These Terms, together with the Privacy Policy, are the entire and exclusive understanding and agreement between you and SahoLabs regarding the Program and your use of the Site. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms, be a waiver of any subsequent breach or default or a waiver of the provision itself. If any part of these Terms is held to be invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect. Nothing in these Terms will be construed to place you and SahoLabs in an agency, employment, franchise, joint venture, or partnership relationship. Neither party will have the authority to obligate or bind the other in any manner, and nothing herein contained will give rise or is intended to give rise to any rights of any kind to any third parties.

10.2 Governing Law and Venue

These Terms are governed by the laws of India without regard to conflict-of-laws principles that would result in the application of the laws of another jurisdiction. You and SahoLabs submit to the exclusive jurisdiction of the competent courts in India for resolution of any lawsuit or court proceeding permitted under these Terms.